Our Privacy Standards

Introduction
At Pride Trust Services, we are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and engage with our services.

By using our website and services, you agree to the practices described in this policy.

Information We Collect
We may collect the following types of information:

• Personal Information:
  Your name, email address, phone number, mailing address, and other identifying information you voluntarily provide through contact forms, scheduling tools, or communication with our office.
• Financial or Healthcare Information:
  If you engage our fiduciary services, we may collect sensitive financial, legal, and medical information necessary to fulfill our professional obligations.
  (Note: Such information is protected under HIPAA compliance standards and strict confidentiality policies.)
• Website Usage Information:
  We may collect non-identifiable information such as your IP address, browser type, pages visited, and time spent on the site, for the purpose of improving website performance.

How We Use Your Information
We may use your information to:

• Respond to inquiries, consultations, and service requests
• Provide fiduciary services in accordance with your engagement agreement
• Communicate with you about your case, services, or updates
• Maintain legal, regulatory, and professional compliance
• Improve our website, client service processes, and security practices

We do not sell, rent, or trade your personal information to third parties.

How We Protect Your Information
We use administrative, physical, and technical safeguards to protect your information, including:

• Secure, encrypted storage systems
• Password-protected databases
• Access restricted to authorized personnel only
• Compliance with HIPAA standards where healthcare information is involved
• Regular review and updating of security practices